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FAQ

Questions about Qodra Ride, answered.

For businesses launching a service, and for the riders and drivers who will use it.

For businesses

What is Qodra Ride?

Qodra Ride is a white-label ride-hailing and parcel delivery platform by Qodra AI. It includes a rider app, a driver app, an admin panel and a business website, branded for your company.

Who is Qodra Ride for?

Taxi companies, fleet owners, delivery businesses and mobility startups in any market, from the Middle East and Africa to Europe and beyond, that want their own branded service.

Can I use my own brand and app store accounts?

Yes. The apps are published under your store accounts with your name, logo and colours.

How long does a launch take?

Usually weeks. Timelines depend on branding, store reviews, and gateway setup.

Which payment methods are supported?

Cash, in-app wallet, cards and the local payment gateways you work with.

Can Qodra Ride connect to our existing systems?

Yes. Payment gateways, SMS providers and other systems can be connected, and custom integrations are scoped in the Enterprise plan.

For riders

How does fare bidding work?

You propose a fare for your trip, nearby drivers accept it or send a counter-offer, and you choose the offer you prefer.

Can I book a female driver?

Yes, where the operator enables the Women-only category, female riders can request female drivers.

How do I share my trip?

Tap Share during a trip to send a live tracking link to family or friends.

Can I send a parcel?

Yes. Choose Parcel, add the size and receiver details, and track the courier until delivery.

For drivers

How do I become a driver?

Download the driver app, upload your ID, licence and vehicle documents, and wait for the operator to approve your account.

Can I counter a rider's offer?

Yes. You can accept the rider's fare or send a counter-offer within the time limit.

How do I get paid?

Your earnings collect in the driver wallet, and you can request a withdrawal that the operator approves.

Can I deliver parcels too?

Yes, if the operator assigns the Parcel category to your account.

Still have a question?

Talk to our team. We reply within one business day.